Catch-Up on Channel4.com
Top 5 Frequently Asked Questions
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About Catch-Up
- What content can I find on Catch-Up?
- What is Catch-Up?
- Why can't I find my favourite programme on Catch-Up?
- Are subtitles available?
- Do I need a TV licence to watch Catch-Up on my computer?
- More in About Catch-Up >
Getting Started
- What's the best way to contact Channel 4?
- What is DRM? What DRM solution does Catch-Up use?
- Can I use Catch-Up when I’m not connected to the Internet?
- When will Catch-Up be available to users on MAC OS, Linux or other Operating platforms?
- How is content restricted to ensure children and young people are unable to access unsuitable content?
- More in Getting Started >
Streaming
- Possible problems whilst streaming: Picture Freezes; No sound or picture; Keeps stopping to buffer; unable to Play.
- When streaming, Content is blocky or pixilated
- I am getting this popup every time I try to play a programme.
Technical Problems
- How can I change my screen resolution to view my programmes better?
- How do I improve sound on my computer?
- I cannot view the full screen - what should I do?
- I live in the UK (or the Republic of Ireland), but when I try to use Catch-Up it tells me that I am outside that area. Why is this and what can I do about it?
- I get a DRM error when I try to play programmes and/or I only see adverts play.
- More in Technical Problems >
