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Catch-Up on Channel4.com
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Top 5 Frequently Asked Questions
What is Catch-Up?
Can I watch Catch-Up in another country?
What are the minimum system requirements?
What is DRM? What DRM solution does Catch-Up use?
I get a DRM error when I try to play programmes and/or I only see adverts play.
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About Catch-Up
What content can I find on Catch-Up?
What is Catch-Up?
Why can't I find my favourite programme on Catch-Up?
Are subtitles available?
Do I need a TV licence to watch Catch-Up on my computer?
More in About Catch-Up >
Getting Started
What's the best way to contact Channel 4?
What is DRM? What DRM solution does Catch-Up use?
Can I use Catch-Up when I’m not connected to the Internet?
When will Catch-Up be available to users on MAC OS, Linux or other Operating platforms?
How is content restricted to ensure children and young people are unable to access unsuitable content?
More in Getting Started >
Streaming
Possible problems whilst streaming: Picture Freezes; No sound or picture; Keeps stopping to buffer; unable to Play.
When streaming, Content is blocky or pixilated
I am getting this popup every time I try to play a programme.
Technical Problems
How can I change my screen resolution to view my programmes better?
How do I improve sound on my computer?
I cannot view the full screen - what should I do?
I live in the UK (or the Republic of Ireland), but when I try to use Catch-Up it tells me that I am outside that area. Why is this and what can I do about it?
I get a DRM error when I try to play programmes and/or I only see adverts play.
More in Technical Problems >